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Privacy policy
Who we are
Our website address is http://laviel.com.
1. Information We Collect
a. Personal Information: We collect various types of personal information that you voluntarily provide to us when using our website or services. This includes but is not limited to your name, email address, phone number, postal address, and payment information. We may collect this information when you make a purchase, book an appointment, register for an account, participate in surveys or promotions, or communicate with us via email, phone, or social media.
b. Usage Information: We automatically collect certain information about your device and usage of our website and services. This may include your IP address, browser type, operating system, pages visited, duration of visit, and actions taken on our website. We use this information to analyze trends, administer our website, track user movements, and gather demographic information for aggregate use.
c. Cookies and Similar Technologies: We utilize cookies, web beacons, and other tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. Cookies are small text files stored on your device that contain information about your browsing preferences and activities. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
2. How We Use Your Information
a. Provide and Improve Services: We use your information to provide, maintain, and improve our website and services, including scheduling appointments, processing payments, delivering products, and enhancing user experience. This may involve analyzing user interactions, troubleshooting technical issues, and implementing new features or functionalities.
b. Communications: We may use your contact information to communicate with you about your appointments, orders, inquiries, or other transactions. Additionally, with your consent, we may send you promotional offers, newsletters, marketing communications, and other relevant information about our products, services, and events. You can opt out of receiving marketing communications at any time by following the instructions provided in the communication or contacting us directly.
c. Analytics and Personalization: We analyze usage data to understand how users interact with our website and services, personalize content and recommendations, and optimize our marketing efforts. This may involve the use of analytics tools, tracking technologies, and data analytics to measure engagement, identify trends, and tailor content to your interests and preferences.
3. Information Sharing and Disclosure
a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, providing customer support, and performing other business functions. These service providers are contractually obligated to protect your information and only use it for specified purposes.
b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. This includes responding to subpoenas, court orders, or other legal obligations, as well as protecting our rights, property, or safety and the rights, property, or safety of others.
c. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to a third party as part of the transaction. We will notify you of any such change in ownership or control of your information and provide you with choices regarding the handling of your information.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical, physical, and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, access controls, regular security assessments, and employee training. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
a. Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to verification of your identity and applicable legal requirements.
b. Opt-Out: You have the right to opt out of receiving marketing communications from us. You can unsubscribe from promotional emails by following the instructions provided in the communication or contacting us directly. Please note that even if you opt out of marketing communications, you may still receive transactional or administrative communications related to your account or transactions.
c. Do Not Track: Our website does not respond to Do Not Track signals. However, you can opt out of certain tracking technologies as described in our Cookie Policy.
6. Children’s Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove such information and terminate the child’s account.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending you a notification. Your continued use of our website or services after the effective date of the updated policy constitutes your acceptance of the changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you would like to exercise your rights, please contact us at Care@laviel.com. We value your feedback and are committed to addressing your inquiries in a timely and transparent manner.
Thank you for entrusting Laviel Clinic and Laviel Shop with your personal information. We are dedicated to maintaining the highest standards of privacy and security to ensure your trust and satisfaction with our services.
